Privacy Policy

This Privacy Policy explains how GenLearny Innovations (“we”, “us”, “our”) collects, uses, discloses, and protects information when you visit or use our website www.genlearny.com and related services (“Service”). By using the Service, you consent to the collection and use described in this policy.

1. Information we collect

• Personal information you provide: name, email address, phone number, postal address, and any other information you submit during registration, enrollment, or while using our Services.
• Educational information: college/university name, degree, field of study, year of study, grades (if provided), resume/CV, and academic details used to match you with suitable training or internship opportunities.
• Payment information: payment transaction details (processed by third-party gateways such as Razorpay, Stripe, or PayPal). We do not store full card numbers on our servers; payment processing is handled by the payment provider.
• Automatically collected data: IP address, device and browser type, operating system, pages visited, referral URLs, access times, and cookies/usage data collected via analytics and tracking tools.
• User content: messages, applications, assignments, uploaded files and other content you provide through the Service (e.g., for internships or coursework).

2. How we use your information

• To provide, operate, and improve the Service, including delivering course content, certifications, and internship facilitation.
• To evaluate eligibility and connect you with suitable internship or training opportunities in collaboration with our partner organisations.
• To process payments, send transactional emails (confirmations, receipts), and manage accounts.
• To communicate about your account, courses, internships, updates, and support inquiries.
• To personalise your experience, analyse usage, and perform research to improve our offerings.
• To send marketing or promotional communications if you opt-in; you may opt-out anytime using the unsubscribe link or by contacting us.
• To detect and prevent fraud, abuse, or other illegal activity, and to comply with legal obligations or enforce our Terms & Conditions.

3. Cookies and tracking

We and our third-party partners use cookies, web beacons, and similar technologies for analytics, authentication, session management, and advertising purposes. You can control cookie preferences through your browser settings or via any cookie banner we display. Disabling certain cookies may affect functionality of the Service.

4. Sharing and disclosure

We may share your data with:

• Service providers who perform services on our behalf (payment processors, hosting, analytics, or communication services).
• Internship partners, employers, or training partners — only with your consent or when necessary to provide the Service (e.g., sharing your resume for placement).
• Third parties when required by law, legal process, or to protect rights, property, or safety.
• Affiliates or in connection with a corporate transaction (merger, acquisition, or asset sale) — with notice where required by law.

We do not sell your personal data to third parties.

5. Data retention & security

We retain personal data as long as necessary to provide the Service, fulfill the purposes described in this policy, and to comply with legal, tax, or accounting requirements. We implement administrative, technical, and physical safeguards to protect personal data (encryption, secure servers, limited access). However, no method of storage or transmission is 100% secure — absolute security cannot be guaranteed.

6. Your rights

Subject to applicable law, you may have rights to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of personal data (subject to retention requirements).
• Restrict or object to certain processing activities.
• Withdraw consent where applicable.

To exercise these rights, contact us at support@genlearny.com. We may verify your identity before processing any request.

7. International transfers

We may transfer personal data to countries other than where you live (for example, where our service providers or hosting servers are located). We ensure appropriate safeguards to protect your data in accordance with applicable laws.

8. Third-party links and integrations

The Service may contain links to third-party websites or integrations (e.g., payment gateways, video platforms, or partner portals). This policy does not apply to those third parties. Review their privacy policies before sharing personal information.

9. Compliance with data protection laws

GenLearny Innovations processes data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), and other international privacy standards. We take steps to ensure lawful, fair, and transparent processing.

10. Changes to this policy

We may update this Privacy Policy periodically. The “Effective date” above indicates when changes take effect. We will post updated versions here and notify users where required.

Contact

If you have questions or requests about this policy, email us at support@genlearny.com or write to:

GenLearny Innovations
www.genlearny.com

Note: This Privacy Policy is tailored for GenLearny Innovations (training & internship services). It serves as a professional, readable baseline. For full compliance, consider legal review specific to your region and data operations.